We have been struggling with this product for some time. The primary issue is the availability of replacement parts, others are, no manual override when faulted, constant updates required, and two-people are needed to configure. We had a discussion with a Legrand rep familiar with Encellium experience last week. They believe this is an installation issue and are arranging for a technician to inspect our systems. Depending on the outcome of this we will most likely replace it with the Wattstopper DLM product, also from Legrand. We have a few of these low voltage (CAT5) systems, and as well as their lighting panels that have worked for 10 or more years without failure. We will avoid networked systems for the time being, but have been told by a number of sources to consider Lutron.
